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How many of you have ever delivered a presentation to
a large audience? How did it feel? Were you
comfortable? Confident? Pumped? Or were you unsure?
Uncertain? Maybe even a bit nervous?
The presentation stage is arguably the most important
single event in a sales engagement - your moment
to shine. All the work you've done leading up to the
presentation will have been for naught if you don't
knock your audience out with a convincing
presentation. So it's
important to know how to both structure a
presentation, and how to deliver it effectively. That's
what we'll learn in today's Sales Tip.
Six steps to a powerful presentation:
- Structure your presentation with a distinct
opening, body, and conclusion. Your opening should
begin with an ice-breaker that will grab their
attention. It should be motivational, engaging, or
attention-getting (asking a question is usually a good
way to grab an audience's attention off the bat). Then
continue with a brief overview, introducing the
theme of your presentation, and one or two major
points. In addition to setting the stage for what's to
come, this will be helpful to those in the audience who
have not been intimately involved in prior discussions
(often times people are pulled in at the last minute, or
just decided to drop in and see what's going on).
- Introduce yourself, your company, and the
qualifications of both. This raises the audience's
confidence that they are working with reliable,
competent professionals they can trust.
- Demonstrate your understanding of the customer's
challenges and goals. As you move through your
presentation, focus on only those capabilities of
your product or service that address these challenges
and goals. Resist the urge to talk about everything
your product can do - no matter how proud, no matter
how excited you are about it, your audience won't care
about those capabilities that have no bearing on
their issues.
- Use visuals, statistics, and props, stories,
anecdotes, and quotes to liven up your presentation
and connect with your audience (most of what an
audience remembers is what they see, not what
they
hear).
- Involve and engage your audience. Do not hold
a "Q&A" at the end of your presentation. Encourage
questions throughout it - when your prospects are
hungry for answers - and not at the end, when all
they're hungry for (and thinking about) is lunch or
dinner.
- Prepare and deliver a powerful and convincing
conclusion. Recap your solution, reminding them what
life would be like without it, and ask for the business.
Get agreement from your prospect on next steps and
time frames, including what your prospect should do
immediately after the meeting, and in the days and
weeks ahead.
ACTION ITEM
Review your existing presentation. Does it contain all
the elements of a knockout presentation presented
above? If not, add the ones that are missing. Then
rehearse, until the process and the
techniques feel comfortable. It may take some time,
but it will be well worth the effort. The result will be
more heads shaking up and down in agreement with
you, and fewer just looking down at their wristwatches
and PDA's.
Good Selling!
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